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Director, Facilities Management
Washington, District Of Columbia
Our client is a Top 5 global healthcare system, receiving honors and accolades for consistently driving innovative and impactful healthcare research and delivery. World class talent permeates every aspect of the organization, providing industry leadership in healthcare, facilities, planning, engineering, and design. Their team-oriented structure promotes collaboration and innovation, while supporting ongoing investment in talent and technology. Their planning and design focused culture is collaborative and passionate, providing an engaging balance with which to thrive professionally while positively impacting patient outcomes. Given the healthcare system’s organic growth and impact they are seeking a Director, Facilities Management in Washington, DC.

The Director is a talented and strategic leader, responsible for all aspects of the facilities management divisions for two hospital campuses in Washington, DC. They lead a division that is part of the Facilities Department and works with Departmental colleagues in a collegial manner to further the goals of the overall Department. They provide leadership to engineering technicians, engineers, and support staff to ensure work is completed on schedule, within budget and in compliance with applicable codes and regulations. The Director devises and implements strategies to meet the mission and strategic goals of the hospitals and Health System and ensures that the work and efforts of the division are effectively communicated to a broad audience across the Health System. They implement and revise, as appropriate, the staffing and management structure necessary to effectively, efficiently, consistently, and safely provide facilities management services to the Health System.  

As a key leader, the Director devises and implements strategies to maximize the time and expertise of staff and vendors as well as the purchasing and utilization benefits of equipment and materials across the Health System, while devising and implementing strategies to ensure a high quality of service and standards of care by executing state of the art technologies, methods, and techniques. They work with all appropriate parties across the Health System to consistently implement innovative safety practices across the Health System. They develop and lead strategies to build credible working relationships with internal and external customers including clinical staff, vendors, consultants and administrative staff and leadership of each affiliate, while working with customers and colleagues to plan for and support continual changes and advances in health care. They develop policies and procedures and manages their implementation in accordance with departmental strategic objectives or initiatives.  

The Director is responsible for preparing staffing and budgetary plans, and managing resources to achieve department’s goals, while devising strategies to meet budget goals such as providing services to outside customers. They participate in the Annual Capital Budget Process and oversee the provision of services to customers within budget, on schedule, and in compliance with all applicable codes and regulations. The Director performs general managerial duties such as supervising staff, planning, scheduling, budgeting, data analysis, reporting, and performing presentations; coordinates training and other programs to develop and enhance individual technical and management skills and to ensure the retention and career advancement of employees and managers in the department. The Director represents the Facilities Department to customers and the Hospital to patients, visitors, or interested parties. They perform these responsibilities with minimal supervision of the Vice President, Facilities Management.

Budget Responsibility:    
  • Develops budgets, subject to approval, for staff labor, materials, contractors, and vendors.
  • Develops budgets, subject to approval, for capital projects.
  • Participates in the development of the operating and capital budgets.
  • Approves expenditures within approved budgets.
  • Monitors expenditures against programs and/or project budgets
  • Monitors the fiscal aspect of staff productivity, negative time, and priorities.
  • Sets work priorities based on departmental budget goals.
  • Compiles data for operational and/or project budget reports
  • Compiles data for program budget reports.
  • Effectively utilizes resources under span of control.        
Authority / Decision-Making:    
  • Develops and recommends policies to senior management.
  • Develops and implements procedures for the area of responsibility.
  • Reports progress of projects and/or operations based on reports of subordinates.
  • Secures resources based on departmental and Hospital guidelines.
  • Develops and implements work productivity standards, work allocation and work priorities based on departmental and Hospital objectives.
  • Manages programs and/or projects within defined budgets.
  • Develops, plans, and implements staffing patterns and priorities.
  • Directly responsible for staffing to levels consistent with the objectives of the department and the Hospital and sufficient to complete the work programs assigned.
  • Reviews the work of and directs supervisors as required to support team effort and to ensure that their work complies with departmental and Hospital goals, standards, and budget.
  • Proposes and/or develops projects or program changes based on observation and assessment of existing conditions and situations in facility.
  • Interprets, reviews, and promotes institutional priorities, imperatives, and patient care initiatives.
Supervisory Responsibility:    
  • Directly responsible for hiring, firing, disciplining, assigning, training, evaluating, and promoting of staff.
  • Uses broad range of engineering and management and business knowledge to identify, describe, analyze, and resolve technical, staffing, or financial issues.
  • Performs detailed studies of medical equipment related data to determine efficient and cost-effective ways to manage medical equipment planning, procurement and operations, including but not limited to analysis and evaluation of equipment, development of time standards, and development of equipment specifications.
  • Applies a high degree of technical knowledge and understanding of the Health System business environment, generating, and implementing ideas and initiatives that capitalize on existing and prospective partner strength to promote business development.
  • Compiles data to demonstrate the justification of decisions, procedures, and policies.
  • Investigates medical equipment failures and determines causes and solutions.    
  • Reads and interprets complex engineering documents, equipment specifications, service manuals and other, technical, and financial documents.
  • Directs the creation of, and follows complex instructions on specifications, drawings, and oral instructions.
  • Compiles, analyzes, and reports data concerning staff activity/products for own purposes and for department senior management use.
  • Effectively communicates (written/orally) with supervisor & departmental/Health System staff.
  • Understands and assimilates Health System/departmental policies, procedures, and systems.
  • Uses defined procedures and experienced judgment to identify, investigate, analyze, diagnose, and resolve routine and complex biomedical equipment problems, component conditions, incidents, and emergencies.
  • Researches and recommends changes to improve biomedical and multi-trade operations, reduce costs, eliminate steps, and maximize use of available technology.
  • Bachelor’s degree in a related field, and Advanced degree in a related field or equivalent level of knowledge or experience of 15 years in a management position.
  • 10+ years related work experience in a supervisory capacity.
  • Detailed, functional knowledge of terminology and operations.
  • Knowledge of procurement procedures and language.
  • Detailed, technical knowledge of equipment, techniques, industry standards, planning, estimating, codes, procedures, and materials.
  • General knowledge of personnel policies and procedures.
  • Knowledge of financial policies and regulations
  • Knowledge of Joint Commission (TJC) requirements and Federal, State, and local regulations and codes.
  • Extensive knowledge of computer applications (PC- and network-based), including Windows business programs such as Word and Excel, Maximo, and area specific programs such as project management and outage systems.
  • Proficient written and verbal English communication skills, on a college graduate level.
  • High level of ability to solve problems and manage information indicated herein.
  • Ability to use equipment indicated herein.
  • Ability to plan, research, analyze, coordinate, implement and present operations requirements.
  • Interacts professionally with Health System/departmental staff as well as contractors, manufacturers, vendors, and consultants.